[Terms of Service]

• By commissioning me, you're agreeing to my Terms of Service. The client has full responsibility upon reading my T.O.S. in advance before claiming a slot.
• I reserve the right to reject a commission for any reason.
• Commission reposts are allowed, but it should be credit to me (@caffeindeer) on any of my social medias.

[Ordering and Revisions]

• Orders must be made through my business email, vgen or any socials DM.
• The client is responsible to provide visually clear references of the character requested. Additional references such as clothing, mood, expressions and composition are also very welcome and will help me to visualize the client's requests faster.
• Revisions can be requested only at the sketch phase. Any revisions after this will be charged an extra fee to the commission's final price.
• Major changes must be stated in the early artwork stages.

[Payment, Deadlines and Refund Policy]

• I require payment 100% upfront.
• After you finish ordering, I will provide you a sketch in 10 business days or less.
• Payments must be made through Paypal or Vgen. For internacional clients in USD currency.
• After the payment your order will be added to my trello work queue.
• Usual commission deadlines can vary from 30 business days to 45. Any further delays will be notified to the client beforehand.
• As I am a full-time college student, deadlines will be increased during midterms and final semesters exams. The client will also be notified beforehand.
• Be sure to specify in advance if there is a deadline by which you need to receive the final product. Short deadlines will have extra fee.
• If there is a short deadline, PLEASE be sure to respond to update messages ASAP.
• No refunds. Only exception is if I am unable to finish the art before the deadline.

[Commission Process and Communication]

• If you receive a WIP of the sketch, you can request changes, however, I will charge an additional fee for big changes or numerous.
• It must be notified beforehand if the client has any size file specifications for the commission.
• Regardless of updates requests, I will send the commission stage updates of the artwork to the client. The client has the rights to request an update at any time.
• The final piece will be sent to the client by email as a png file. The client must notify me in advance if a transparent png or a jpeg version is necessary.
• You can contact me via Vgen, Twitter or Discord DMs.
• Please be respectful and patient throughout the process.

[Copyrights]

• I DO NOT allow clients and non-clients to use my artworks for anything realated to AI image generators, NFT's and cryptocurrency.
• I have the rights to use the comission in portfolios and social media for promotion purposes. The client must notify me in advance if they wish the commission to be private, which will refrain me from posting wips and the finished piece in any social media.
• The artwork is for personal use only, so the client must be able to print or use the art as they want, according to my terms of service.

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